Privacy Policy

1. Introduction

RestroEase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food ordering service platform and related services.

2. Information We Collect

2.1 Information You Provide

• Business contact information (name, email, phone number)
• Restaurant details (name, address, menu items, pricing)
• Staff information (names, roles, contact details)
• Payment information (processed through secure third-party providers)
• Customer data processed on behalf of restaurants

2.2 Automatically Collected Information

• Log data (IP addresses, browser type, pages visited)
• Device information (operating system, unique device identifiers)
• Usage data (features accessed, interaction patterns)
• Cookies and similar technologies

3. How We Use Your Information

We reserve the right to use collected information for:

• Providing and maintaining our services
• Processing and fulfilling orders
• Improving and personalizing our platform
• Customer support and communication
• Marketing and promotional purposes
• Analytics and business intelligence
• Legal compliance and fraud prevention
• Service optimization and development
• Internal business operations

4. Data Storage and Security

While we strive to provide the highest level of service and security, you acknowledge and agree that:

• We implement industry-standard security measures to protect your data
• We conduct regular security audits and updates
• However, no method of transmission over the internet or electronic storage is 100% secure
• We cannot guarantee absolute security of your data
• You are responsible for maintaining the confidentiality of your account credentials
• We may retain and process your data as required for business purposes or legal obligations
• In the event of a security breach, we will notify affected users as required by law

5. Data Sharing and Third Parties

We may share data with:

• Payment processors
• Cloud service providers
• Analytics services
• Legal authorities when required by law

6. Your GDPR Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

7. Data Retention

We retain data only as long as necessary for:

• Providing our services
• Legal compliance
• Accounting requirements
• Dispute resolution

8. Contact Information

Data Protection Officer:

Email: privacy@restroease.com